Last updated: March 16, 2025
This Privacy Policy describes how Picglow (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://picglow.com or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will update the “Last updated” date accordingly and publish the revised policy on our Site.
How We Collect and Use Your Personal Information We collect and use personal information about you from various sources to provide and improve the Services. Depending on your interaction with the Site, we may collect:
Information You Provide Directly • Contact details (name, address, phone number, email) • Order details (billing/shipping address, payment confirmation, products purchased) • Account details (username, password, preferences) • Shopping activity (cart, wishlist, reviews, loyalty points) • Customer support messages You can choose not to provide certain information, but doing so may limit your access to some features of the Services.
Information We Collect Automatically We may automatically collect certain information using cookies and similar technologies: • IP address • Browser type • Device data • Pages viewed • Time spent on the Site • Actions taken (e.g., clicks, scrolling) This data helps us improve the Site’s functionality, performance, and security.
Information from Third Parties We may receive information from vendors and service providers that assist us in operating the Site: • Payment processors • Fulfillment services (e.g., CJdropshipping) • Marketing platforms • Analytics providers • Cache/CDN providers (e.g., Cloudflare) We treat any third-party data in accordance with this Privacy Policy.
How We Use Your Information We use the information we collect to: • Fulfill your orders and process payments • Provide and improve our Services • Respond to your requests and customer service inquiries • Send transactional and promotional communications (if you consent) • Detect and prevent fraud or misuse • Comply with legal obligations
Cookies and Tracking Technologies We use cookies and similar tools to: • Remember your preferences • Analyze site usage • Personalize your experience • Enable certain features (e.g., shopping cart) You can manage cookie preferences through your browser settings. Disabling cookies may limit the functionality of some parts of the Site. Some services we use (e.g., advertising networks, caching/CDN providers, or marketing tools) may set their own cookies or tracking technologies. We do not control the behavior of third-party cookies. We respect Global Privacy Control (GPC) signals where supported and treat them as opt-out requests under applicable law.
How We Share Your Information We may share your personal data with: • Service providers (hosting, payment, fulfillment, support) • Business partners (for marketing with consent) • Legal authorities if required • Affiliates within our business group • Buyers in the event of a business transaction (e.g., sale or merger) We do not sell personal information for profit. Any data sharing for marketing purposes is done only with your consent.
Data Retention We retain your personal information only as long as necessary to: • Provide our Services • Comply with legal obligations • Resolve disputes • Enforce our policies
Security We implement reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection. Please protect your account credentials and notify us immediately of any suspected breach.
Your Rights (Expanded for GDPR & CCPA/CPRA Compliance) Depending on your location, particularly if you are a resident of the European Economic Area (EEA), United Kingdom, California, or other jurisdictions with specific privacy laws, you may have additional rights regarding your personal information, including:
• The right to access the personal data we hold about you • The right to request correction, deletion, or restriction of your personal data • The right to object to the processing of your personal data in certain circumstances • The right to withdraw consent at any time where processing is based on consent • The right to data portability • The right to opt out of targeted advertising, profiling, or the sale of personal information (under CPRA/CCPA) • The right to lodge a complaint with a supervisory authority (EU/UK)
If you are a California resident, you may also: • Request a list of categories of personal data we have collected and disclosed • Request that we delete your personal information (with certain exceptions) • Opt out of the sale or sharing of your personal data • Designate an authorized agent to make requests on your behalf
To exercise any of these rights, please contact us at the details listed below. We may verify your identity before fulfilling your request. You will not be discriminated against for exercising your privacy rights.
International Transfers (GDPR Note) If you are located in the EEA, UK, or Switzerland, and your data is transferred outside of those regions (e.g., to the United States or Israel), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful mechanisms under applicable data protection laws.
Children’s Data Our Services are not intended for children under 16. We do not knowingly collect their data. If we become aware of such data, we will delete it.
Contact Us If you have questions or wish to exercise your rights, please contact us at: 📧 Email: Contact@picglow.com 📍 Address: Savri Maranan 49, Ashkelon, 7800279, IL